Guntram Jakobs named Director Customer Support EMEAR
ZWEIBRÜCKEN – September 6, 2018 – Effective August 1, 2018, Guntram Jakobs has been appointed Director Customer Support, Terex Cranes Mobile Cranes for Europe, Middle East, Africa and Russia (EMEAR). The recruitment decision was made against the background of the company’s global Execute-to-Win strategy, with which Terex Cranes aims to regain its global leadership position in the industry. Terex Cranes has defined customer focus as an essential part of this strategic orientation: “Our goal is to become the industry benchmark in this area,” says Thomas Schramm, Terex Cranes Vice President for Sales & Service Mobile Cranes in the EMEAR region and responsible for the Demag brand worldwide, summing up his company’s mission. Service is of central importance here. With the appointment of Guntram Jakobs, the company has therefore entrusted the leadership of customer support in the EMEAR region to an experienced and highly respected employee in the industry.
As a long-standing Terex Cranes employee, Jakobs can draw on extensive industry experience. When he joined the company in 1991, he initially worked as a service engineer. In this role, he spent several years in various customer support positions in both Europe and the USA, including three years as Head of Service at the Charleston office. He most recently held a responsible position in global product marketing for crawler cranes. “Guntram is a longstanding team member of Terex Cranes. He is committed to the company, knows the industry, and has technical expertise and experience in dealing with the industry and customers. He meets all the prerequisites to help expand our position in the EMEAR region,” says Thomas Schramm confidently.
Terex Corporation is a global manufacturer of lifting and material processing products and services. In combination with a wide range of services, Terex offers lifecycle solutions that enable its customers to achieve the highest return on investment. Major Terex brands include Terex, Genie, Powerscreen, and Demag. Terex solutions serve a broad range of industries, including construction, infrastructure, manufacturing, shipping, transportation, refining, energy, utilities, quarrying and mining. Terex offers financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. More information about Terex is available on its website: www.Terex.com, and on its LinkedIn page — www.linkedin.com/company/terex and Facebook page — www.facebook.com/TerexCorporation.